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Our Privacy Policy

Fiona Sexton Photography is committed to respecting your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us, including via our website, email, social media, and during photography sessions.

By visiting our website or engaging our services, you agree to the terms of this Privacy Policy.

1. What Personal Information We Collect

To provide you with the best service possible, we may collect the following personal information:

  • Your name, phone number, email address and postal address
  • Business or clinic details (including team member names, professional roles, or branding information)
  • Social media handles (when voluntarily shared for branding purposes)
  • Payment details (processed via secure third-party providers)
  • Image preferences, shot lists, and any notes provided through pre-session planning forms
  • Any sensitive information you provide voluntarily, such as if your session includes people with disabilities or vulnerable individuals, or if you’d like us to be mindful of accessibility, inclusion, or comfort levels

In the course of our work, we also collect photographic images, which may include identifiable images of individuals. These are treated as personal information under privacy law.

2. How We Collect Your Information

We collect personal information directly from you when:

  • You complete an enquiry form, download a freebie, or subscribe to our emails
  • You book a session or fill in a planning form
  • You communicate with us via phone, email, or DM
  • You appear in images captured during a photography session

We may also collect information automatically via cookies when you visit our website (see “Cookies and Analytics” below).

3. Why We Collect Your Information

We collect and use your information to:

  • Respond to enquiries and manage bookings
  • Plan and deliver your photography session in a personalised, professional way
  • Deliver your final image gallery and supporting documents
  • Send invoices, contracts, and session reminders
  • Send occasional updates, offers, or relevant content if you’ve opted in
  • Share your brand imagery (with your consent) on our website or socials as part of showcasing our work

We will always seek your explicit permission to use your photographs for promotional purposes. You are never obligated to say yes.

4. Sharing Your Personal Information

We never sell your information. Your personal data may be shared with trusted third parties only when necessary, such as:

  • Payment processing providers
  • Contract or gallery delivery platforms (e.g., Studio Ninja, Pixieset, etc.)
  • Hair/makeup artists or studios (if included in your package)
  • Subcontracted photographers or assistants (if applicable and with prior notice)
  • Marketing platforms used to send newsletters or ads (you can opt out anytime)

Any third-party providers we use are expected to comply with Australian privacy laws and keep your data safe.

5. Photographic Images and Consent

As a photographer working with businesses, individuals, and sometimes vulnerable communities (such as children or people with disabilities), image use and consent are crucial.

We will never publish, share, or use images taken during your session unless you have given us permission to do so via a signed contract or consent form.

If your session involves team members, clients, or other individuals, you are responsible for obtaining the necessary permissions to photograph and share those images.

6. How We Store and Protect Your Information

We take data protection seriously and use a combination of physical, digital, and procedural safeguards:

  • Client documents are stored in secure, password-protected systems
  • Gallery and image files are stored using secure cloud-based platforms
  • Access to information is restricted to those who need it to deliver services
  • Payments are processed securely via Stripe or other encrypted gateways—we do not store your card details

However, no internet transmission is completely secure, and we encourage you to use caution when submitting any information online.

7. Cookies and Analytics

Our website uses cookies and third-party analytics (e.g., Google Analytics) to improve your browsing experience and understand how visitors interact with our content.

Cookies may collect:

  • Your browser type and IP address
  • Pages visited
  • Time spent on site

You can disable cookies in your browser settings, but this may affect your site experience.

To opt out of Google Analytics tracking, visit: 🔗 https://tools.google.com/dlpage/gaoptout

8. Marketing and Remarketing

With your consent, we may occasionally send you updates, offers, or resources via email. You can unsubscribe at any time by clicking the “unsubscribe” link in any email or by contacting us directly.

We may also use remarketing tools (e.g. Facebook Pixel, Google Ads) to serve you relevant content based on your previous interactions with our site.

You can opt out of targeted ads via:

9. Your Rights

You may contact us at any time to:

  • Access or correct your personal information
  • Withdraw consent to image usage or marketing
  • Request deletion of personal information, where lawful and appropriate

We will do our best to respond promptly and fulfil your request unless we are required to retain certain data for legal or recordkeeping reasons.

If you’re based in the EU, UK, or other regions with data protection laws, you may have additional rights regarding your personal data.

10. External Links

Our website may contain links to other websites or resources. Once you leave our site, we are no longer responsible for the protection of any information you provide to third parties. Please review their privacy policies before engaging with them.

11. Data Retention

We keep your personal information for as long as required to fulfil the purposes outlined above, comply with legal obligations, or resolve disputes. Photography galleries are typically stored for up to 12 months, or longer with your consent.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our website. By continuing to use our website or services after changes are made, you accept the updated terms.

13. Contact Us

If you have questions, concerns, or wish to access or update your information, please contact:

  • Fiona Sexton Photography
  • 📧 fiona@fionasextonphotograpy.com.au
  • 🌐 www.fionasextonphotography.com.au
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